FAQs

Can I withdraw to an account other than My Account?

can not. You can’t withdraw money to an account other than yourself, even with the names of family and friends.

Can I cancel the withdrawal process?

Withdrawals that have been processed cannot be canceled because the winnings have already been remitted.

Can you withdraw money immediately?

We aim to complete the withdrawal check of all customers as quickly as possible without giving priority to specific customers.

Is there a withdrow fee？

There are no fees to pay at the time of withdrow.

How long does it take to withdrow?

“Usually arranged 24 hours after withdrawal request.
Please note that night and weekend breaks may take longer than usual.”

What is the maximum deposit ,minimum deposit amount?

The maximum deposit per game is $ 1000 and the minimum deposit is $ 10. Daily limit is $ 100,000

What is the maximum deposit ,minimum deposit amount?

The maximum deposit per game is $ 1000 and the minimum deposit is $ 10. Daily limit is $ 100,000

Which deposit methods can I use?

We accept the following payment methods

AGT, XRP, ETH

Use of cheat tools and BOT

If you do so, you may be abusive and violate the law.

How do I clear cache and cookies?

“Google Chrome.
1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to “”Cookies and other site data”” and “”Cached images and files,”” check the boxes.
6. Click Clear data.

– Internet Explorer.
1. Select Tools (via the Gear Icon) > Safety > Delete browsing history…. NOTE: You can also access this menu by holding Ctrl + Shift + Delete. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files andCookies then click Delete”

How do I take a screenshot?

“First things first! If you’re using a PC, locate the Print Screen key on your keyboard (it’s normally to the right of the F12 key). When you hit Print Screen, what you’re doing is copying your current desktop to the clipboard.

Open the Paint program and press CTRL + V, (or right click and select Paste from the dropdown menu) to paste the clipboard image. Then save the file to your desktop so you can easily find it later.
To take a screenshot on a Mac, press Shift-Command-4, select the area of screen you want to copy, and release your mouse or trackpad button. The screenshot should have automatically saved to your desktop as a .png file.
Taking a screenshot of your phone is a little trickier, and generally depends on the type of phone you’re using. Older phones might not have inbuilt software and could require you to download a third-party application. We suggest you refer to your phone manual.
How do I attach an image in an email?

First, be sure to know exactly where the image has been saved on your computer or mobile phone. It’s always a good idea is to save the images to the Desktop or the photo reel.
Open your email and begin to write a new message. Click the ‘Attach File’ option (some email providers display this option as a paperclip symbol) and then select the image you previously saved on your computer.”

When a movement of a game is slow.

We recommend that you upgrade your browser and clear your cookie and cache history.

If the game is interrupted during a match

“The game will be exited and you will automatically lose.
If an error message appears, please provide support with details such as the date and time of the play along with a screenshot of the error screen.”

If an opponent leaves during a match

You win automatically. The winnings will be reflected in your account.

If you have trouble operating or displaying a site or game

Once you have deleted your cookies and cache history, try updating your device’s browser.
Browsers recommend Google Chrome.

Is minor membership registration possible?

Minors are not permitted by law to open an account on the Site, and the Site is committed to fulfilling this responsibility.

if you forget your email address and password

you can make inquiries from the inquiry form.

If you forget your password

You can reset it. For security reasons.

Can I have more than one account?

“You can only have one account with Triple Gaming.
We reserves the right to close any or all accounts if a player is found to have multiple open accounts.”

I want to close my account.

You will need to send an email to support@playland-triple.com with your request.